Refund and Returns Policy

Return & Refund Policy

At Gantha Boutique, we strive to deliver premium-quality sarees that you’ll love. If you are not completely satisfied with your purchase, please read our return policy below.

Returns

We accept returns only if:

  • You receive a damaged or defective product.
  • You receive the wrong product.
  • The product has a manufacturing defect.

To request a return, please contact us within 48 hours of receiving your order.

Return Conditions

The product must:

  • Be unused and unwashed.
  • Have all original tags attached.
  • Be returned in its original packaging.
  • Not be damaged by the customer.

Non-Returnable Items

Returns are not accepted for:

  • Products damaged after delivery.
  • Items without original tags.
  • Sale or clearance products.
  • Customized or altered products.

Refund Process

Once your returned item is received and inspected:

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method.
  • Shipping charges are non-refundable unless the mistake was from our side.

Exchange Policy

Exchanges are available only for:

  • Damaged products
  • Wrong products received

Subject to stock availability.

Contact Us

If you have any questions regarding returns, please contact us:

Gantha Boutique

Email: ganthaboutique@gmail.com

Phone: +91 7678011065


Privacy Policy

Effective Date: July 2026

Gantha Boutique respects your privacy and is committed to protecting your personal information.

Information We Collect

When you place an order or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Payment Information (processed securely through our payment gateway)

How We Use Your Information

We use your information to:

  • Process your orders
  • Deliver your products
  • Provide customer support
  • Send order updates
  • Improve our website and services

Payment Security

We do not store your debit card, credit card, or UPI payment details. Payments are processed securely through trusted payment gateway providers.

Sharing of Information

We never sell or rent your personal information.

Your information may only be shared with:

  • Shipping partners
  • Payment gateway providers
  • Legal authorities when required by law

Cookies

Our website may use cookies to:

  • Improve browsing experience
  • Remember your preferences
  • Analyze website traffic

You may disable cookies through your browser settings.

Data Security

We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information (subject to legal requirements)

Changes to This Policy

Gantha Boutique reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Gantha Boutique

Email: ganthaboutique@gmail.com

Phone: +91 7678011065